FAQs

We’ve many applications to read through but will try to contact you as soon as we know you have been successful. We respond to all applications, so if you haven’t heard from us after a reasonable period of time, please get in touch.

For sales vacancies, if we’re interested in taking your application further we’ll contact you to arrange a telephone interview. This interview typically lasts around 40 minutes. We’ll ask you a series of competency based questions and score you on the answers that you give. 

For other roles, we’ll contact you to arrange an initial interview. This could involve an initial competency discussion and some ability testing.  Full details will be provided to you in writing beforehand, so you’ll have every opportunity to prepare.

After you submit your application online, you’ll get an automatic response to confirm we’re handling it and will be in touch in due course. If you don’t get an automatic response you can call us and ask if we have received your application.

You can either call us on 0117 953 6301 or 0117 953 6298 to speak to a member of the HR team or email us at careers@uk.imptob.com.  Please note that we’re unable to accept speculative applications or CVs through this email address and any received will unfortunately be deleted.

You would need to contact a member of the HR team on either 0117 953 6301 or 0117 953 6298.

Yes. You can apply for more than one area or for more than one vacancy. It would help us if you could specify on each application which areas you have applied for.

Quite often secondments come up in various departments that you could apply for. We encourage internal progression and believe experience in different areas of the business is really valuable for employee’s development.

For certain management roles we’ll offer a relocation package. However, as each case is unique, details of any relocation package would be discussed at a final interview stage.

In order to apply for a Field Sales Representative role you’ll need to have at least one year’s driving experience.  For any roles where a driving licence is a condition, we would require a driving license check to be undertaken with the DVLA.

We think it’s a great place to work.  When you join you’ll get the opportunity to participate in various social activities within your team.  We also have parties at Christmas and regular nights out to let our hair down.  There are also a number of sports based activities, including a 5-a-side football team.

If you are successful after the assessment centre stage, and are offered a Sales role, you’ll be required to undergo an intensive 6 week training induction. Typically this is held in various locations around the UK and will require time away from home; so flexibility is a must. The inductions consist of various courses and training sessions in order to equip you for the role.

For those joining our Bristol office, your induction will be planned over your first few months. It will include time with key stakeholders, an overview of the organisation structure, HR introduction, information on our brands, an overview of our business strategy, and an introduction to our Performance Management process. There’ll also be on the job training and time to get to know your immediate colleagues.

No.

Once you submit your application you should receive an automatic email acknowledgment confirming receipt of your application. Sometimes email filters will view this email as junk and therefore please check your junk email folder. If you submit an application but do not receive this email please contact us on 0117 953 6298 and we will be happy to check whether your application has been received.

We aim to turn around applications within 7 to 10 days, this unfortunately can increase if high quantities of applications are received. Every application received is read in detail by our HR team, therefore please be patient if we haven't responded to you within this time frame.

Wherever possible, we would like applications to be made online. However, if candidates do not have internet access, we will accept applications through the post.

This will depend on the specific location of each vacancy. We generally hold each assessment centre at a hotel close to the vacancy location or at our Bristol offices.  We will reimburse reasonable travel expenses incurred in travelling to and from that venue (please bring appropriate receipts with you).

Our products are sold in over 130 countries worldwide and we are a truly international business. There are opportunities to work overseas, although understandably competition is tough for these roles and you would be expected to demonstrate that you have the skills, tobacco industry knowledge and experience necessary to be offered a particular position.

Due to the volume of applications we receive for these roles we regret that we are not able to sponsor applications from individuals requiring a work permit. If you already have the necessary work permission and are able to continue working in the UK then we would consider your application.

We don't have a set graduate scheme in place, although we welcome applications from recent graduates for all entry level positions.